AI Hasn't Stopped Offshoring in the Philippines—At Least Not Yet

AI has not yet brought the large offshore outsourcing industry in the Philippines to a halt: it continues to grow. For companies and workers, this is an important signal—the adoption of AI models does not mean the immediate disappearance of an entire services market.

But it’s easy to fall into another trap here. The industry’s growth does not prove that AI has no impact on employment or productivity: it can change the nature of tasks, the requirements for specialists, and the economics of services, even if the overall market is still expanding.

The practical conclusion is quite down-to-earth: the focus should not be on the question of “whether AI has destroyed the industry or not,” but rather on which operations within it remain human-driven and how quickly the demands on people are changing. For now, this article provides only a framework for such an analysis, not a ready-made answer.

The limitations are obvious: the available description lacks growth figures, reasons for expansion, employment data, and information on exactly which processes are already being automated. Therefore, it would be premature to draw conclusions about the long-term sustainability of offshoring based on this news.

If AI continues to grow alongside offshoring, which scenario seems more likely to you: does automation expand the market, or does it simply mask the decline of certain professions? Source: Hacker News - Newest: ""AI" "LLM""